Carefree provides a radical solution to one of the principal challenges within the social care sector.

Why work with us?

Carefree transforms surplus assets from the hospitality sector into community resources that help our partners maximise the impact of limited budgets and future-proof their services. Working with Local Authorities, Carer Support and other Voluntary and Community Organisations, we help to close the service gap from information point to access point, providing a streamlined referral process and simple online pathways to match referred carers to a short break of their choice. The result is a sustainable ecosystem that significantly improves accessibility and inclusion for those most in need and creates an exponential increase in capacity with no impact on resources.

96% of our Community Partners have reported increased access to breaks.

The process

Once you’ve registered with us, simply login to your Members Space, enter new carer details, hit ‘submit’ and we’ll take it from there.


  • Aged 21 or over
  • Full-time unpaid carer (30+ hours per week)
  • Able to arrange interim care
  • Able to pay for extras (admin fee, transport, food, travel insurance etc.)
  • Please note: only one carer per household can be registered with Carefree

The platform

Our purpose-built technology has been designed in close collaboration with our partners and provides a range of benefits:

Our simple referral tool is designed to impinge as little as possible on time and resources.

Partners have the option to cover the £25 admin fee on behalf of the carer, generating maximum value from limited breaks budgets.

We know that some carers struggle with technology, so we provide multi-channel customer support to help them through the booking process and report back to you via your individual Members Space. We also offer responsive online and offline support to guide your staff through the referral process.

Taking a break has a significant impact on carers’ wellbeing but their day-to-day challenges do not magically disappear. By connecting our services online we support digital inclusion, empower carers to make independent choices and ensure that they get a fair share of new community resources.

We understand how important it is to demonstrate impact. Carefree has a built-in reporting mechanism that enables our partners to clearly see and communicate the difference we’ve made together to carers’ lives.

Join us!

If you’re interested in joining our rapidly growing family or you’d like a demo of our online tools, click on the button below and send us a message. We’d love to hear from you.

Get in touch

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See Carefree in action

Ruth McLeod

This is not just about carers. It’s about our whole society and our community all giving something back.

Ruth McLeod
Team Leader / Kernow Carers Service

Anita Doshi

Taking time out helps carers improve their wellbeing and feel valued not only as a carer but as a person. A big thank you to Carefree.

Anita Doshi
Carers Service Manager / Carers Network

Ian Boyle

Carers are the pillars of our society and deserve a break just like everybody else. Thanks to Carefree we can give carers in Dundee some much-needed time to themselves.

Ian Boyle
Short Breaks Service Coordinator / Dundee Carers Centre

Keith Sinclair

Carefree is a fantastic initiative. Being able to take a break is vital if carers are to maintain their own health, wellbeing and resilience.

Keith Sinclair
Chief Executive / Carers Support Centre

Sebastian Fischer

Carefree is breaking new ground and building important bridges to the hospitality industry so carers can benefit from the breaks that most of us take for granted.

Sebastian Fischer
Chief Executive / VOCAL

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